When it comes to complex care, our standard of care is non-negotiable. Families and commissioning bodies demand safety, competence and absolute assurance. At Springfield, we don’t just meet these demands, we exceed them. Our comprehensive diagnosis led/pathology driven training and clinical governance framework ensures our healthcare workers are among the best in the field.
Our approach to complex care is structured around four core principles. These guide every decision, interaction and outcome to ensure our care meets the highest standards of safety, quality and effectiveness. One of the core principles is ongoing training. Through continuous, comprehensive training, we ensure every Springfield team member possesses the specialist skills and competencies necessary to meet the requirements of those living with complex care needs. Our programs focus on specialised interventions, advanced communication and effective management of challenging behaviours and complex care needs.
Our commitment to high-quality care is built upon our comprehensive complex care training framework. This is not a standard, generic training course; it is a robust, dynamic system that has been designed specifically for delivering TDDI interventions registered care in community settings. Crucially, our framework is perfectly aligned with the highest national standards, adhering to:
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The NHS ICB Decision Support Tool (DST)
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The Health and Social Care Act
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The CQC Fundamental Standards
This guarantees that our services are not only fully compliant but consistently reflects the highest clinical expectations for complex care delivery across Yorkshire and the North-East. This includes; ongoing clinical supervision, structured review processes and comprehensive audit processes to ensure continuous compliance and to identify areas for service improvement.
We are uniquely positioned to meet the demands of high-complexity commissioned care with consistent quality and complete assurance, providing ultimate peace of mind to the families and commissioners who trust us.
