Campbell Court Celebrates ‘Good’ CQC Rating Following Dedicated Team Effort

Campbell Court, a purpose built care facility in Hebburn managed by Springfield Healthcare, is proud to announce it has received a ‘Good’ rating from the Care Quality Commission (CQC).

 

This significant achievement underscores the dedication and hard work of the entire team at Campbell Court in their commitment to providing quality care and support to residents.

 

Campbell Court plays a vital role in the South Tyneside community, offering essential services to individuals aged 55 and over, as well as younger adults with physical or mental health needs. The service focuses on creating a supportive environment where residents can maintain their independence while receiving the care they require.

 

The journey to this ‘Good’ rating has been marked by the unwavering commitment of the Campbell Court team. Springfield Healthcare has worked in close partnership, providing ongoing support and resources to enhance the service’s delivery. This collaborative approach has prioritised continuous improvement in all aspects of care, from personalised support plans to fostering a positive and engaging environment for residents.

 

Inspectors recognised the positive outcomes of this dedication, highlighting the quality of care provided and the responsiveness of the service to the diverse needs of individuals living at Campbell Court. The rating reflects the team’s efforts in creating a place where residents feel supported, respected and empowered.

Catharine Leafe, Regional Support Manager in the North East, says, “in the short time I have spent at Campbell Court, it is very evident that all of the team are dedicated to positively impacting the lives of the service users who reside there. Service Users and their families have regularly commented that the staff feel part of their family. It’s lovely to see how well all the staff in Campbell Court are able to promote independence and enrich the lives of those they support.”

 

This achievement is a testament to the collective effort and resilience of the staff at Campbell Court. Their commitment to providing compassionate and effective care has been central to this positive outcome. The ‘Good’ rating from the CQC serves as a well-deserved recognition of their daily dedication to the well-being of the residents they support in South Tyneside. It reinforces the core values of the service and its ongoing commitment to providing quality care within the local authority framework.

 

Well done, team Campbell Court!

 

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